We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Due to growth, they are looking for a Helpdesk Operator to join the team.
Contract 8 months
My client makes soildiers' lives better through delivery of new and improved accommodation, ensuring they live and work in the best possible environment.
Loriens Edinburgh based Public sector client is looking for a experienced IT Support Technician to join their team on an initial short term contract, working fully remotely.
IT SUPPORT TECHNICIAN - 13 WEEK TEMP POSITION - INSIDE IR35
Service Desk Operations
Deliver on-site 1st and 2nd line technical support with occasional travel to regional gardens required.
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Help Desk Operative on behalf of a well established Facilities Management company on a 3 months temporary contract to perm.