You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team.
As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation.
To manage the IT needs of the business across all international group companies, ensuring high availability of service, security and compliance are maintained whilst controlling costs and driving forward IT based improvements.
My client are a leading provider of cutting-edge technology solutions in the Retail IT industry.
If you are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused environment, we want to hear from you!
Their innovative products and services empower retailers to optimise operations, enhance customer experiences and drive business growth.
This is an exciting opportunity to make a difference in a 24-year-old young man's life.
Our small team will be dedicated to providing a high standard to care to allow him to live independently in his own flat and have a meaningful and purposeful life.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.