Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
We are looking for an experienced Application Support Analyst to join a dynamic Global IT Business Systems Team.
This home-based role offers the flexibility to work from anywhere in the UK, supporting critical business applications across areas such as Project Management, Finance (primarily Deltek VantagePoint), HR, Learning & Development, and Health & Safety.
You will be responsible for managing and enhancing these key systems, ensuring they meet the needs of the business while driving improvements to the user experience and system performance.
As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
Posted by Get Staffed Online Recruitment Limited • £27K/yr to £29K/yr
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.
Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave statutory Bank Holidays birthday off
Must have the right to work in the UK without sponsorship.
Are you committed to continuous process improvement
If so, we are searching for a data-driven, customer-focused, problem-solver to join our client's Software Data Support team as a Senior SQL Data Analyst.
Are you passionate about Data
Do you enjoy problem solving whilst providing exceptional customer service?
General
Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to Birmingham.
As Third Line Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.