Posted by Quorum Network Resources • £30K/yr to £45K/yr
Due to an internal move, we are looking for a Service Desk Team Lead to join our Service Desk team based in our headquarters in Edinburgh on a full-time, hybrid working basis.
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland.
We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management.
As a Service Desk Coordinator working with one of Scotland's leading service providers, you will serve as the primary point of contact for all incoming support tickets.
Your key responsibility will be to perform initial reviews, assess the urgency of each issue, and direct tickets to the appropriate team or engineer for resolution.
General
This role is for someone who enjoys working in a fast paced environment and providing a great service to clients.
They are seeking an enthusiastic Helpdesk Coordinator to join them on a permanent full-time basis.
Type: Full-time Permanent
Innotech Partners are collaborating with an established contractor specializing in design, installation, and maintenance services for electrical, heating, plumbing, fire, and security systems.
An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
(Help-Desk management, Server maintenance, deployments, database administration, Office/Desktop/Business support etc) The role also manages the Technical Helpdesk for 1st line support and general IT hardware/desktop and user support issues via a ticketing system.
The role of I.T Systems Manager and Developer is biased towards development, encompassing both internal software and systems development alongside API integration with various 3rd party software as well as general I.T management duties.
My client is a leading Scottish full-service legal firm, employing over 600 staff in locations across Scotland.
This is a newly created , key role in a dynamic and progressive full-service law firm that places a strong emphasis on innovation, efficiency, and colleague well-being.