We are seeking a highly motivated IT Service Delivery Manager to oversee the delivery of IT services across multiple clients along with different customer management from an IT centre point of view.
Summary of the role
You will be ensuring high levels of customer satisfaction and operational efficiency.
We are the internal recruitment partner for our client, a rapidly growing IT service provider with a commitment to delivering exceptional service through a customer focused approach and cutting-edge IT technology solutions.
General
As a member of the Technical Support Team, you will play a vital role in addressing a variety of complex support cases and supporting the first line team.
We are presenting an exciting opportunity for a passionate and self-motivated 2nd Line Support Technician to join their supportive team based in Bristol.
Posted by Proactive Solutions Group Ltd • £31K/yr to £38K/yr
A Nailsea, Bristol based IT managed service firm need a IT Support Engineer / Technical Support Technician who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit.
IT Support Engineer / MSP Technical Support Technician.
Reporting to the Head of IT, you will lead the IT Infrastructure Team owning responsibility for the delivery of all IT network and infrastructure to support the enterprise applications and related services to the business.
Infrastructure Manager required by our market leading, award winning, professional services organisation on a hybrid basis.
This role will be based in Central Bristol with 1-2 days a week onsite with flexibility.