Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
We are seeking a Systems Support Officer for a local authority client based in Greater London.
Job Summary
Take responsibility for aspects of day-to-day systems management, including planning and coordinating system and subsidy reconciliations and managing batch schedules.
Work as part of a team to maintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.
Perform general office duties such as answering phones, managing correspondence, scheduling appointments, and maintaining filing systems.
Continuously update data bases in the CRM system.
Inventory and management of the SharePoint site: archiving documents that are out of date, ensuring the most recent document versions are in the relevant workstream sections etc.
Posted by Proactive Appointments • £200/day to £220/day
IT Support Analyst - 5 days on site - Occasional Overtime
As an IT Support Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications.
We are looking for an experienced IT Support Analyst to join a fantastic new client of ours who are an internationally renowned company.
Our client is a dynamic and innovative company seeking an Office Administrator for a 6-month contract to support their Senior Team and Commercial Sales department.
In this role, you will be instrumental in managing key administrative tasks, including diary management, meeting organisation, and CRM updates, ensuring seamless operations across the business.
This is an excellent opportunity to contribute to a fast-paced environment and be part of a team dedicated to achieving excellence.
Take responsibility for aspects of day-to-day systems management, including planning and coordinating system and subsidy reconciliations and managing batch schedules.
Work as part of a team to maintain the integrity and availability of all revenues and benefits systems, ensuring accurate and timely delivery of council tax, business rates, and housing benefit overpayment documentation and notices.
Principal Accountabilities
Provide advice, expertise, and guidance on revenue and benefits application management, offering cost-effective and innovative solutions.
Posted by Proactive Appointments • £220/day to £230/day
2nd Line Support Analyst - 5 days in the office
We are working with a fantastic client of ours who are looking for an experienced 2nd Line Support Analyst to join them on an initial 6 month contract.
Together, we are recruiting for a skilled administration assistant to join the team on a rolling contract with the possibility of extension if you wish.
Our client are an IT services organisation based in Dartford who are currently looking to add to their team.
Duties include
Booking, adding and tracking IT equipment via Excel.