Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
Your new role
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Posted by Hays Specialist Recruitment Limited • £400/day to £430/day
Our client is seeking additional IT Service Management support to enhance service delivery.
You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams.
This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery.
Posted by Hays Specialist Recruitment Limited • £550/day to £650/day
Your new company
This is an exciting opportunity to be part of a dynamic and innovative team.
Join a leading consultancy firm, where you will have the opportunity to work with a prestigious client to design and implement Service Configuration Management practices.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.