We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
To repair diagnose and replace PC's, Laptops, Printers, Servers and retail equipment and associated peripherals.
To perform desk side support to clients as requested.
Complete part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the Branch within company guidelines.
Posted by Key Recruitment Ltd • £38K/yr to £41K/yr
The job holder will play a critical role in delivering tailored IT solutions that meet customer needs, whilst leveraging Microsoft 365 and associated technologies to enhance business operations.
This role will involve occasional travel to client sites as well as planned out of hours work when required.
This role also includes handling 3rd line escalations from the helpdesk and contributing to solution design for both our pre-sale and continual improvement processes.
Posted by MORRIS SINCLAIR RECRUITMENT LTD • £60K/yr to £70K/yr
Great new opportunity for a Technical Business Analyst who specialises with Imago tools to join our FinTech client on the south coast.
You can work on a hybrid basis ideally being able to visit the office once a week and you will be joining a cutting edge software company and award winning business.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
We have an incredible opportunity for a Junior Cyber professional to join a dynamic team and expand your growing Cyber skills due to the nature of the work
Exciting Opportunity for Cyber Enthusiasts you must hold DV Clearance