We are recruiting for an IT Analyst to join the Service Desk team based at our Clients head office in Spinningfields, Manchester, providing support to all of the firms 750 employees across our Manchester, Liverpool, and London offices.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Remote with regular visits to across Central/Northern regions of England
At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm.
This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems.
Our client is a well-respected law firm in Manchester, boasts a large team with over 100 employees.
As an IT Systems Analyst you will be working as part of a team reporting into the IT Manager, supporting, maintaining, and developing the current core network and infrastructure across the business.
Our prestigious client is a UK owned and managed business with 80 years of product history.
They produce goods principally for the UK Retail markets.
Adria Solutions Ltd is seeking an experienced Business Analyst to join one of our market-leading clients near Manchester.
As a Business Analyst, you will work with the business to find optimal technical solutions and analyse and model existing processes and technical implementations to feed into the platform migration plan.
You will also work with the clients to maintain the roadmap and sprint backlogs, create user stories with appropriate technical detail and acceptance criteria and facilitate workshops to gather and analyse requirements.
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization.
This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry.
Key Responsibilities
Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.
Are you an experienced IT Support Analyst seeking a new challenge?
Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1st/2nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes.
As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs.