Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
We are seeking a dedicated IT Service Delivery Analyst to join a dynamic Service Delivery team within a financial services organisation.
This role is crucial in supporting the Service Delivery Manager and IT Support Teams, focusing on report production, IT Change Management, and procurement processes.
Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.
Our client, a local authority based in the beautiful county of East Yorkshire is seeking an experienced and highly skilled IT Business Analyst to join their team.
The ideal candidate will have extensive experience with data and automation platforms, story capture techniques, agile methodologies as well as managing 3rd party vendors.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
Robert Half have partnered with a leading real estate firm who are embarking on an exciting Microsoft Dynamics CE implementation project and are looking for an experienced Business Analyst to join them on a contract basis to help deliver a comprehensive, end-to-end Dynamics CE solution.