Working for an MSP on exciting projects, looking for an experienced IT Shift Team Lead to spearhead the 24x7 operations shifts.
This pivotal role involves leading a team of 24x7 Support Engineers, ensuring the seamless operation of IT infrastructure round-the-clock.
The Shift Team Lead will be instrumental in managing, guiding, and enhancing the performance of the engineering team, facilitating our mission to become a premier operational hub for the defence and security industry.
Troubleshooting and diagnosing IT issues, providing onsite support and assisting in the monitoring and maintenance of their computer systems and networks.
Provide world class service and support for clients on site.
Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.
Posted by OCC Computer Personnel • £30K/yr to £35K/yr
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 2nd/3rd Line Support Engineer to join their exciting new 24x7 operations team.
The role is office-based, so you must be able to drive and have access to a vehicle.
Our client is seeking a 2nd/3rd Engineer with extensive patching experience.
Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Provide efficient and professional 1st line technical support to end-users.
General
As an IT Support Technician, you will provide 1 st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician.
Posted by Pertemps Birmingham Industrial • £40K/yr to £50K/yr
General
Join a dynamic international logistics company in Tamworth as an experienced Fleet Operations Manager, where you will lead and manage a team ensuring the smooth operation of fleet activities.
An exciting opportunity to join an International logistics business in Tamworth , working as an experienced Fleet Operations Manager
The Successful candidate will work Monday - Friday 0900- 1730hrs with a 1 hour lunch break, enjoy free on-site parking, an annual bonus plus an array of benefits
Posted by Allegiance Technology • £24K/yr to £32K/yr
Role: IT Support Technician
I am currently partnered with a high school and college in Stoke-on-Trent looking for a skilled and motivated IT Support Specialist to join their team.
My client are dedicated to providing high-quality education and a supportive learning environment for its students.