Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Posted by Hays Specialist Recruitment Limited • £55K/yr to £61K/yr
General
Reporting To: Associate Director of IT
Direct Reports: IT Business Analyst x4 and x1 Test Analyst
Job Purpose
This role is for a high calibre business analysis professional, leading the IT Business Analysis team, charged with undertaking critical and continual reviews of business processes across the GDC and on the analytical delivery of major organisational process improvement initiatives.
Posted by NEXT GENERATION LTD • £26K/yr to £28K/yr
General
As the IT Support Engineer you will be responsible for the maintaining IT systems that allow the processing of confidential client and supplier data as well as helping all internal staff utilise available business systems and applications.
Due to expansion, Next Generation are currently recruiting for an IT Support Engineer to work with a leading global manufacturer who produce machined components supplying predominantly into the energy industries.
The following shifts are available for the IT Support Engineer
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
As Third Line Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
As Desktop Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.