We believe in creating a workplace where every voice is heard, valued, and respected.
We have an exciting opportunity for a Senior Customer Complaints Handler todeliver a consistent, fair, and impartial complaints investigation process for our customers and provide a point of contact for our complainants, leading, and coordinating investigations and responses, and most importantly keeping the customer up to date with the progress of their complaint.
At FCH diversity is the cornerstone of our values and culture.
We have an exciting opportunity for a Placeshaping Estates Operative to provide a highly visible presence on Freebridge Community Housing (FCH) estates across the borough.
We believe in creating a workplace where every voice is heard, valued, and respected.
At FCH diversity is the cornerstone of our values and culture.
We have an exciting opportunity for a Fire Risk Assessor to ensure all residential and non-residential buildings conform to building regulations and technical standards specifically in relation to fire safety.
You will also carry out fire risk assessments and identify remedial and improvement works, responding promptly to risks and hazards identified, when and where needed.
This will be through reviewing and assisting in the FRA process with the current contractor who provides this function.
Our client is looking for a Regional Housing Administrator to join our team in Norwich.
You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors.
You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.
Due to an internal promotion, we're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.?
As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.?
You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.?
This position is maternity cover and is therefore on a 10 month FTC.
We have an exciting opportunity for an Income Advisor on a part time basis of 24 hours per week.
As an Income Advisor you will effectively manage a case load of debt, providing a comprehensive, customer focused service to our customers whilst maximising income to Freebridge.
Would you like secure employment where you can progress your career?
There is no better time to start a career within residential childcare than now!
If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today!
Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with a mental health need and people with a learning disability.