The Commercial & Revenue Team contributes to the generation of high levels of income through re-sales and other homeowner and commercial services, to support re-investment in Development to achieve our ambition to provide further homes for those with the greatest need.
Here at Stonewater, an exciting opportunity has arisen for an Income Officer to join us and provide our customers, across all tenures to include social rented and homeowners, with the right support to manage their rent and service charge payments.
You'll review both rent and service charge accounts contacting customers either by telephone or digital platforms to identify why they have not paid their charges and offer them appropriate support and advice to enable them to do so.
You'll ask questions to -find underlying issues and make our customers feel supported, all whilst ensuring they are clear on what action they need to take to find solutions to their debt issues.
TSR are working with a reputable Social Housing Contractor in the West Midlands who are now seeking an experienced Contracts Manager to deliver Social Housing projects and manage Site Managers and RLO's.