Posted by Service Care Solutions - Housing • £38K/yr
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders.
This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services.
We are looking for Housing Officers' with experience in all areas, especially Homelessness Prevention, Tenancy Sustainment, Neighbourhood Housing and Repairs.
The duties include: Assessments and managing complex cases.
Delivering a high and friendly standard of work to all clients.
To ensure occupants of temporary accommodation receive appropriate advice on their housing options and support in their efforts to obtain permanent accommodation, referring vulnerable applicants for appropriate support so they can successfully sustain their accommodation.
To ensure that licensees in temporary accommodation abide by the conditions of licence paying particular attention to rental payments, ensuring tenant-like conduct and occupation, taking enforcement action in accordance with procedures and referring complex cases to other specialist Teams as directed.
The role
To assume responsibility for a portfolio of temporary accommodation and its occupants; to ensure providers/ contractors adhere to terms and conditions of the contract and that all accommodation meets Health and Safety standards and Council requirements.
To provide an assessment service to customers presenting to the Council to ascertain what duties are owed to them by the authority and what alternative housing options are available to them.
To demonstrate comprehensive knowledge and understanding of Homelessness legislation and case law coupled with hands-on experience of preventing homelessness and making statutory decisions.
The role
To provide a comprehensive high quality homeless prevention, support and advice service to all households who are homeless or threatened with homelessness.