Posted by Social Care Locums • £25/hr to £25.50/hr
We are looking for an experienced Housing Benefits Assessor to work as part of a team to work on Housing Benefits Accuracy Award Initiative [HBAA] Housing Benefits officer - Key skills & Experience Proven experience of processing all types of Housing Benefit/Council Tax Reduction claims.
Up to date knowledge of Housing Benefit legislation and the ability to apply this accurately on a case by case basis A proactive and customer-focused approach to resolving queries Work will be in all areas including : New claims and changes in circumstances HBAA Work on VEP, ATLAS and Universal Credit files The role is open to remote working .
Extensive experience of Capita Academy Benefits system.
We are looking for applicants with extensive experience of assessing Discretionary Housing Payments [DHP] , Housing Benefits and Council Tax Reduction using the Academy system.
The role is open to Hybrid working [ home /office]
Take action to ensure that applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, Discretionary Council Tax Reduction and Local Welfare Assistance are processed and paid promptly and correctly in accordance with legislation and procedures.
Resolve to conclusion telephone, face-to-face and written enquiries from residents of Milton Keynes, landlords, external agencies and other Council departments
Provide advice about welfare assistance and where applicable signpost customers to other agencies for help and support
To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of some 21000 households (1 in 5) who are the most vulnerable residents in the Borough against a background of ever changing regulations and guidance.
What you need
QSW Status - including qualification, Social Work England registration and completed ASYE.
Arrange timely move-on for CEYP into settled social and private rented sector accommodation into settled homes.
To provide a bespoke move on casework service supporting households to access agreed move-on options including, but not limited to, support with bidding, qualifying offers, and access to supported accommodation.
Work collaboratively with agencies externally and internally while advocating and negotiating on behalf of CEYP some with multiple and complex needs, to access appropriate services and engage in long-term housing options.
Posted by Essential Employment • £20.55/hr to £26.55/hr
To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of some 21000 households (1 in 5) who are the most vulnerable residents in the Borough against a background of ever changing regulations and guidance.
If you are interested in the role, please email your CV to quoting the reference number.
To ensure the service achieves its maximum Comprehensive Performance Assessment (CPA) as it contributes to both the Use of Resources Assessment and the Council's overall CPA score