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Housekeeper Seasonal London Competitive This role requires flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Housekeeper to undertake the following duties on a day-to-day basis: ? Key Responsibilities? To clean assigned properties to the highest standard of cleanliness and ensure standards remain consistent in and out of season - in a 'state of readiness' This includes but is not limited to: Keep all hallways, staircases and lifts clean and tidy. Washing down, dusting, polishing, vacuum cleaning, sweeping and mopping by using the correct products and equipment. Keep all Bathrooms clean and tidy such as baths, Showers, lavatories, tiles , mirrors, vanity units and floors, Keep all Kitchens clean and tidy, washing dishes, pans, ovens, hobs, cupboards, floors and shelves. Run all water outlets on a regular basis from the Kitchens, bathrooms and cloakrooms to prevent legionella growth. Complete records and report any water temperature or pressure fluctuation. Turn mattresses periodically with the help of others, following health and safety procedures at all times. Responsible for pre-arrival set-ups, during stay services, departure deep cleaning, low season housekeeping maintenance of assigned properties as directed by Management. Responsible for the opening and closing of assigned properties - disarming alarms at the start of a shift and re-setting the alarms at the end of a shift. Any problems with alarms must be reported to the Housekeeping Office or Security immediately. To ensure any persons entering your place of work are legitimate staff or contractors - no access should be given to any persons unless prior arrangements have been made via the Housekeeping Office. To ensure any contractors working in properties adhere to company policy and keep workplace neat and tidy at all times. To report any maintenance issues within properties to your Supervisor and Property Department To process all large quantities of laundry for pickup and drop-off, any discrepancies should be reported to your Supervisor. To check laundry on return ensuring that quality of work meets with required standards. To assist Supervisors with stock takes of all operating equipment and property inventories. Responsible for the upkeep of all housekeeping equipment. To inform Supervisors when re-placement of machinery, cleaning materials, etc. are required. Ensure the crockery, glassware ,cutlery and table linen stores are monitored and maintained effectively To ensure that any damages or stains to carpets or soft furnishings are reported to your Supervisor immediately. To ensure all electrical appliances within the properties are operated correctly and safely at all times. Reporting issues immediately when any problems found To ensure all designated storage areas within assigned properties are kept clean and organised To attend to client and guest requests promptly and efficiently, ensuring to keep your Supervisor informed of any requests that may require authorisation. Responsible for the placing accurate food orders through the Housekeeping office when clients and guests are in residence. Maintain and re-order supplies adhering to the household's entitlement. Check all deliveries for quantity and quality informing the office immediately of any discrepancies/quality issues. To report all maintenance to appropriate department depending on location If requested, assist Client with all aspects of wardrobe management including the packing and unpacking of all belongings To ensure any personal items left in properties, are reported to the Supervisor immediately and dealt with in the correct manner. To ensure personal appearance is kept neat and tidy at all times. Jewellery is kept to a minimum. Responsible for the cleanliness of the uniform provided. Responsible for your work mobile phone and to ensure charged at all times and in working order. To respect at all times the nature of the company's business and adhere to the strict code of conduct and confidentiality. To comply with all Health and Safety regulations. To ensure a professional approach is undertaken in performing duties when interacting with Principals, clients, colleagues and external providers, with particular emphasis on maintaining confidentiality. To be flexible with working rotating shifts including weekends and Bank Holidays. To carry out any other reasonable requests specific to the location of work as directed by management Qualifications / Training Health and safety training Safe handling of hazardous chemicals training Knowledge/Experience/Skills/Abilities ? Previous professional housekeeping experience working in private homes or at least 5 star hotels The ability to sustain the physical demands of the role Able to speak and understand a high level of English Possess a valid UK driver's License, preferably manual Personal Attributes Enjoys housekeeping and strives to a high standard of cleaning Self-motivated and responsible Able to carry out instructions and follow them through thoroughly Able to work alone and in a team Courteous and professional to guests Honest and hardworking Professional, respectful and discreet, including maintaining confidentiality at all times Friendly and available to provide a 6 star hospitality experience Flexible and adaptable with working shift patterns, particularly during the high season Hospitality/cleanliness focused Pride in their work and the impact good housekeeping has on the guest and company Humble and efficient - taking ownership of the properties and their role within the team Eye for detail Must have own transport Apply now.
About The Role Organise and supervise the cleaning and other domestic duties in all parts of the Hospital and OPD Units. Using NCS standard methods of cleaning/equipment and materials. You will be working Monday to Sunday, 06:00 to 22:00, 35 hours per week, on a permanent, full-time basis. KEY TASKS & RESPONSIBILITIES: Allocate & organize day-to-day work tasks and activities, adjust staff rotas for unplanned absences and release of staff for training. Security of buildings Monitoring of performance of duties as laid down in work schedules. Performance of duties in accordance with approved methods, frequencies and standards. Training & assessment of staff in the use of equipment machinery, COSHH and cleaning materials as directed. Allocation of cleaning materials and equipment Make spot checks on wards and Departments to check on cleaning standards. Monitor the compliance of the uniform policy. Attend relevant training courses as directed. Completion of Datix reporting system Adopt a flexible approach when undertaking supervisory or domestic duties as part of a team, including colleagues and other staff, working towards the highest possible standards of patient care. Ward cleaning and use of machinery as necessary Audit cleaning standards to National Standards and Quality assurance procedures on wards and Departments, take corrective action when necessary. Liaises with wards, departments and accommodation. Handles complaints and takes preliminary action to resolve. Distribution of team brief to domestic assistants Take action as necessary on reported accidents at work and defects with machinery and buildings. Carry out initial investigations into accidents at work. Assist with Interview & selection of staff in compliance with the HR Recruitment policy. Completion of PDRs with domestic assistants Return to work interviews in compliance with the HR Absence policy. Completes timesheets SVL or work records, control and allocation of overtime within set guidelines. Production and monitoring of stores requisitions Training & assessing in conjunction with the Domestic Services Training protocols. Work to standard operational procedures. To work in accordance with the day-to-day tasks and activities, as assigned Maintain departmental records including cleaning checklists. Requirement to support and participate in audits as required. Adhere to all cleaning schedules for all areas across the si Communicate effectively with colleagues and members of Trust staff. Communicate with tact and sensitivity in contact and communication with patients and service users. Fosters good working relationships within own team and across the wider teams. Treat patients and service users with dignity and respect. Ensure that confidentiality is maintained, when in contact with patients and service user. Replenish all supplies of cleaning materials ensuing stock levels are maintained. To complete own time sheets/work records accurately and submit them on time. This role involves working with cleaning chemicals. Responsible for diluting them to the required standards and ensuring that they are used correctly in line with health and safety requirements. Adhere to 'clean as you go' and ensure spillages are cleaned up immediately. Ensure that any machinery and building defects are reported to the Domestic Supervisor in a timely manner, and in accordance with company policy. Acts within the boundaries of infection control policies ensuring best practice at all times and contributing towards an infection free environment. Significant manual handling required, moving trolleys, waste bins, cleaning equipment. QUALIFICATIONS, SKILLS & EXPERIENCE: C.I.L.B City and Guilds NVQ Level 1 & 2 or equivalent qualification. The ability to demonstrate supervisory experience in a Domestic or equivalent role. Health & Safety qualification - desirable Team Leader/Supervisory qualification or equivalent Fully trained to National Cleaning Standards - Essential Being conversant with protocols in relation to Infection Control - Essential Previous cleaning / domestic service experience - Essential Full knowledge of all domestic service cleaning protocols - Essential Knowledge of hygiene, Health & Safety, C.O.S.H.H regulations - Essential Knowledge of Staff supervision. - Essential Knowledge of risk management - Essential Payroll procedures - Essential Previous supervisory experience Bioquell Q10 - HPV Decontamination Trained Knowledge of the Hospital site and departments within it WORKING ARRANGEMENTS: Driving Licence Required - Yes May be required to work unsocial hours, flexible hours or work on another site. About The Company OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.