Leadership and management of the Homeless Prevention and Housing Allocations Teams for residents in need of housing advice, housing allocation & housing assistance.
The post-holder will be responsible for proactively leading a service delivering advice and statutory assessments on housing options and preventing homelessness.
To be confident in using databases and inputting information.
To provide the day to day front of house management and administration functions for the centre.
To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.