To undertake homeless assessment casework and associated functions to enable the Council to meet its statutory responsibilities
To work as part of a duty team to ensure that all homeless people and potentially homeless people have had their circumstances fully assessed.
To explain to service users the process of making a homeless application, the reasons why detailed enquiries will be undertaken and possible outcomes and implications of such an assessment.
Previous experience of working with housing or homelessness would be an advantage as conducting triage calls is part of this role.
We are looking for 2 highly motivated individuals to join a very busy front line housing advice service.
The main focus of these roles will be the first point of contact for customers both in person at the teams reception area as well as online contacts and referrals.
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives.
We believe that anyone is capable of lasting change.
For more than 25 years we have been working with people to build positive and productive lives, whatever their past.
The service provides support to both men and women experiencing homelessness requiring support around their housing, mental health, drug and or alcohol dependency and physical health issues.
A leading homelessness charity in London have approached Morgan Hunt to recruit a Homeless Hostel Project Worker to work in their complex needs homeless hostel in west London.
Working with households who are homeless, or threatened with homelessness, to offer them advice and assistance to resolve their housing situation.
You will also establish eligibility for the council's various homelessness prevention schemes.
You will complete an assessment to determine what statutory duties the council may owe to the household, develop a personal housing plan, and issue decisions around duties owed.