The Care Assistant role offers homecare services to all our customers ranging from Health & Wellbeing activities, housekeeping, personal care, to companionship.
By helping people maintain their independence in their own home and delivering exceptional care that's best in class.
At Audley Care, we're proud of the way we're enriching people's lives.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.