Posted by MYINTERNALRECRUITER.COM LTD • £26K/yr to £32K/yr
With KBA you will get genuine opportunities to learn and develop as part of our value led organisation.
At the KBA Building Society Agency our agency colleagues are passionate about customer service and making a difference to customers businesses and our communities.
At KBA we are driven by a clear purpose to help all our customers achieve financial resilience and their life is better for dealing with us.
You will be responsible for leading a high-performing team of Contact Centre Customer Representatives, ensuring they deliver excellent customer service.
Accountable for meeting KPI targets in operational performance, sales, and customer satisfaction.
Leading a culture of continuous improvement to drive the business to market excellence.