The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
Are you looking to elevate your career in IT Support?
With a reputation for excellence and a supportive team environment, they're offering an exciting opportunity for a driven IT Support Technician to join their growing team.
We're partnering with a well-established company that's not only a leader in their industry but also a fantastic place to build your career.
You will possess a good knowledge of common computer applications, current PC operating systems and a range of IT hardware and software to provide basic advice and support.
Pyramid8 are recruiting for a global fast paced organisation for a Desktop Support Engineer.
We are after a self-motivated, organised and outgoing individual who can be the first line contact for IT Support for the group IT Systems.
Posted by Allegiance Technology • £26K/yr to £31K/yr
We are seeking a skilled IT Desktop Support Engineer for an exciting opportunity to support a fast-paced business environment.
This role requires a proactive individual with strong technical expertise in desktop support who is ready to provide efficient and effective solutions to maintain optimal IT operations.
Looking to work for one of the UK's leading law firms?
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Posted by Proactive Appointments • £220/day to £230/day
Expected Technical Experience
Microsoft Windows o/s (Windows 10) working knowledge of build, configuration and registry settings.
General
We are currently working in partnership with one of our biggest clients who are looking for an experienced Desktop Support Engineer to join them for an initial 6 month contract.
Apart from the technical skills below the KEY requirement is high quality customer service.