The main function of a Help Desk Specialist is to provide technical assistance to computer system users.
A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
Job Responsibilities
Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
Helping Subcontractors and Suppliers including dealing with electronic correspondence.
Provide administration of the CAFM system to ensure we meet our contractual obligations including the management of job cards and production of reports to assist the On-Site Operations Team.
They are looking for Supplier Helpdesk Advisors to start immediately, for an initial 3-month period but these will extend and potentially run until the end of the year.
The role will be site-based for training and then will become hybrid, working Tuesdays and Thursdays in the office.
We are currently recruiting for some temporary roles and are working for a well-established Leeds-based employer, a successful leader in its sector.