We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Working on busy helpdesk and handling incoming calls and email from clients.
General
If telephone work and organisation are two of your main skills then this role for a HelpDesk Assistant is right for you, no two days will be the same in this job.
We are delighted to be working with this Cambridge based organisation in their pursuit of a Junior Helpdesk Administrator to join their growing development team on a full time, permanent basis.
This is a fully office-based role with occasional visits to other sites.
Some experience within a mechanical engineering background is desirable but not essential, however due to the nature of the role it is essential you have some helpdesk experience.
Our client, a successful, well established manufacturer based in Dagenham, are seeking an experienced Helpdesk Support Planner to join their team on a permanent basis.
You will be responsible for assisting with contracts on the installations team so you must be able to work well under pressure, have strong attention to detail and the ability to manage your own work load.