Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
Respond to incoming service desk calls, emails, and tickets in a timely and professional manner.
General
As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.
We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis.
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland.
We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management.
As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions
Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team.
They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation.
You will be part of a wider office environment who provide professional recruitment services to a range of clients, you will also be providing support to resourcers and consultants for the live roles they are working on.
Employer description
You are in safe hands - we are a very experienced apprenticeship employer and have employed at least 10 apprentices over the last few years.
ASA Recruitment is Scotland's largest independent recruitment organisation who have been trading since 1970 and have offices in Aberdeen, Edinburgh, Glasgow, and Kirkcaldy.
Due to continued growth we are looking for 2 apprentices to join our IT team based in Edinburgh where you will provide internal and external clients with first level support.
Employer description
With offices in Edinburgh, Belfast and Manchester, we are positioned to serve businesses across the UK and Ireland, offering bespoke Microsoft technology solutions that drive efficiency, productivity, and growth.
At Endeavour, we pride ourselves on being more than just a technology provider; we are your strategic partner in achieving digital transformation and excellence.
Our client has an exciting opportunity available for an experienced IT Services Analyst, to provide 1st and 2nd line support onsite and remotely for their hospices, offices and shops.
This is a varied, interesting role that will require a solid technical skillset, combined with excellent customer service skills.