As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Posted by ALFEN TECHNOLOGY LTD • £30K/yr to £40K/yr
In this role, you will be key to supporting daily IT operations and enhancing the technology experience for the organization's team members.
We are looking for an ambitious and proactive individual to join the IT team of our client as an IT Technician.
Alfen is excited to offer a unique opportunity to join our client based in Maidenhead, we have partnered with a leading smart IoT product company to revolutionize the way people experience technology in their everyday lives.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Posted by Techtronic Industries - Europe HQ • £25K/yr to £30K/yr
ABOUT THE ROLE
The IT Service Desk is the central point of contact for all IT related incidents and service.
ABOUT THE COMPANY
Techtronic Industries (TTI) is a world-class leader in design, manufacturing and marketing of Power Tools, Outdoor Power Equipment and Floor Care and Appliances for consumers, professional and industrial users in the home improvement, repair and construction industries.
Our brands include Vax, Ryobi, Milwaukee & AEG Power Tools.
You will play a key role in providing IT Support across the business.
An exciting opportunity for someone looking to build a career in IT has arisen to join a global organisation based in High Wycombe.
An enthusiastic team player, who can work towards ensuring customers, internal and external have the best experience possible using the company's products and services.