My client is currently seeking an ICT Helpdesk Administrator to join their IT team in Birmingham.
In this role, you will be responsible for logging and tracking support requests and incidents in the ICT incident management system, updating IT assets, and resolving 1st line calls.
Additionally, you will assist in creating new user accounts, conducting ICT inductions, and managing the onboarding and offboarding of all staff.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
Posted by Clear IT Recruitment Limited • £35K/yr to £48K/yr
Key Responsibilities
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working.
Posted by IQ Talent Solutions • £33K/yr to £34K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
Length: Permanent, full-time
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
Posted by Proactive Appointments • £45K/yr to £55K/yr
General
We're recruiting on behalf of a highly respected company looking for an experienced 2nd/3rd Line Support Engineer to join a skilled team responsible for maintaining a robust and secure IT environment.
This role will be part of a small, collaborative team where the engineer will engage in both BAU support and technical project work, requiring a professional with a versatile skill set and a proactive approach.
The Role
As a 2nd/3rd Line Support Engineer, you will provide expert technical support and play a key role in implementing, managing, and optimizing infrastructure projects.