GRG are working with a client who is based just outside of Birmingham City Centre, to join their expanding Customer Service Department due to an increase in volume of workload.
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Help Desk Operative on behalf of a well established Facilities Management company on a 3 months temporary contract to perm.
You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management.
D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate.
An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.
We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them.