Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service.
Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation.
General
Service Desk Analyst needed in Northallerton Paying £14.40 per hr ref 360490
As a Business Support Officer, you will be responsible for providing general business support and assisting in working towards the objectives of the Service/Directorate.
This company is currently seeking a highly motivated Business Support Officer to join their Governance and Corporate Affairs team in South Tyneside.
Role summary - This company is looking for a highly motivated and customer-focused individual to join their team as a Customer Enabling Service Advocate.
As a Customer Enabling Service Advocate, you will be responsible for providing a range of complex customer service functions and digital interface responsibilities.
You will be working closely with internal and external partners to exceed customer expectations and achieve service standards.
This role is ideal for someone with strong client service skills, excellent communication abilities, and proficiency in Microsoft Office.
The successful candidate will be responsible for maintaining management systems and controls, providing effective communication and support, and offering direct support to advisers and clients.
Reed Business Support are actively recruiting for an Administrator on behalf of our client based in Newton Aycliffe.