Ideally coming from a Facilities Maintenance background with a strong logistical background, the incoming Helpdesk Coordinator will provide excellent customer service, liaise with engineers & subcontractors, liaise with clients and complete daily administrative tasks.
A small, close-knit Maintenance & Facilities Management company are seeking an experienced Helpdesk Coordinator to enhance their St Albans office.
The successful Helpdesk Coordinator will join a dynamic, but family feel team working across an interesting array of projects within the Rail, Health, Education and Local Authority sectors.
We are recruiting a Helpdesk Operator to join the team.
This role is a Helpdesk position and will be predominantly answering calls from sites, triaging logged jobs and assigning to the correct contractors and PO raising.
The Facilities Helpdesk Coordinator will provide assistance to all internal and external clients (visitors, exhibitors and internal staff), acting as a point of contact for fault reporting, upcoming event information, venue facilities and other general queries; so we're looking for someone with excellent communication skills (written and spoken) who will be able to liaise confidently at all levels.
Facilities Helpdesk Coordinator - East London - up to £33k bonus scheme and benefits
We are on the hunt for a Facilities Helpdesk Coordinator, with prior experience using a call logging / ticketing system, to join the Building Services team of a world class venue in East London.
As a Facilities Helpdesk Coordinator you will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks.
You will effectively assist the UK and Overseas facilities teams by managing the CAFM and Helpdesk software and various administrative duties required by the department.
This position is on a full time basis and will require a flexible approach to working hours with a rolling rota of any five days from seven, including bank holidays.
We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
Hours per week: 37.5 5 over 7 shift rotation Mon-Sun 07:00-15:30, 08:00-16:30, 10:30-19:00
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Our client, a successful, well established manufacturer based in Dagenham, are seeking an experienced Helpdesk Support Planner to join their team on a permanent basis.
Some experience within a mechanical engineering background is desirable but not essential, however due to the nature of the role it is essential you have some helpdesk experience.
You will be responsible for assisting with contracts on the installations team so you must be able to work well under pressure, have strong attention to detail and the ability to manage your own work load.