IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Posted by Randstad Technologies • £35K/yr to £40K/yr
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
Posted by Glenelly Recruitment Solutions • £23K/yr to £28K/yr
Market leading software company based in Hertford specialising in providing innovative, online booking solutions to universities internationally are looking for a Software Support Analyst to join the team.
Position: Full-time, Permanent
We are committed to delivering exceptional service and technology that enhances the efficiency of educational institutions.
Posted by Think Specialist Recruitment • £28K/yr to £33K/yr
The ideal candidate will have some sort of background in IT, whether that be in IT Support, Helpdesk, 1st & 2nd line support or similar.
We are looking to recruit an IT Helpdesk Coordinator for a well-established client based in Hemel Hempstead who are the market leader in their field.
You will be working in a small team of 3 and will be responsible for providing 1st line and some 2nd line support to staff at all levels in the company.
Posted by Newstaff Employment • £30K/yr to £35K/yr
Newstaff Employment Services is recruiting for an IT Service Desk Analyst on a 3 Month Fixed-Term Contract, on behalf of our client based in St Albans, Herts.
Must have at least 3 years experience in a similar role