Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
We're looking for a Junior Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer service to join our Client's Lancashire based technology team.
This is an entry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed.
This is offered on a hybrid basis, 2 days Chorley office, 3 days home
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
Posted by Macildowie Recruitment and Retention • £27K/yr to £30K/yr
Working for a highly successful MS Gold Partner IT MSP company, the IT Service Desk Analyst works remotely but as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
This company takes the development of their IT Service Desk Analysts so seriously that they pay for you to do Microsoft qualifications - and your rewarded with a salary increase when you've completed them.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.