As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Posted by Burton Bolton & Rose Recruitment Services Limited • £30K/yr
Some of your duties will include
Working on busy helpdesk and handling incoming calls and email from clients.
General
If telephone work and organisation are two of your main skills then this role for a Helpdesk Assistant is right for you, no two days will be the same in this job.