The main function of a Help Desk Specialist is to provide technical assistance to computer system users.
A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
Job Responsibilities
Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you want to expand your IT career within a join an new and exciting company.
Working on busy helpdesk and handling incoming calls and email from clients.
General
If telephone work and organisation are two of your main skills then this role for a HelpDesk Assistant is right for you, no two days will be the same in this job.
Helpdesk Support: Serve as the primary point of contact for all helpdesk inquiries, proficiently handling phone calls, emails, and job creation on the CAFM system.
General
In this role, you will play a vital part in ensuring smooth operations and exceptional service delivery to clients through comprehensive administrative support to the helpdesk service team.
Atrium Recruitment presents an exciting opportunity with a well-established M&E Company for a proactive and meticulously organised Service Helpdesk Coordinator.
Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.