Due to internal promotions they have a requirement for a proven Helpdesk Manager with a MSP background.
As a Microsoft Service Provider, they offer IT support services, cyber security support and services, project services, and proactive network management.
My client are a well established and respected IT Managed Services provider that provide a full range of reliable and professional managed IT services that help their clients streamline processes and increase profitability.
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
You will lead and manage a small Helpdesk team and report to Line manager, carrying out a variety of technical and co-ordination tasks to meet customer requirements as the team leader and engineer at Helpdesk.
A highly successful IT and telecommunications services company based in central London seek a Helpdesk Team Leader.
Ideal candidate for this role should have wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software.
As a Service Desk Manager, you will be responsible for overseeing the daily operations of my Client's IT Service Desk, managing the service desk team, and ensuring that our end users receive exceptional IT support.
General
My MSP client is on the lookout for a Service Desk Manager to join their team out in their Manchester or London offices.
Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support.
General
This role would suit a capable and organised Helpdesk Administrator with lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken.