To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £32K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
The Customer Service Advisor will be responsible for providing excellent and efficient customer service to clients requiring installation services for their products.
Due to growth, they are seeking a Customer Service Advisor to join them permanently.
KHR is working with a market-leading company based in the Gravesend area.
Posted by JMK Resourcing Solutions • £27K/yr to £30K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Posted by Hays Specialist Recruitment Limited • £25K/yr to £30K/yr
Deliver first line support to resolve learning and development queries and escalate as appropriate.
Improve and evolve the department's administrative processes, collaborating with customers and colleagues, maximising the use of the available technology.
Administer the induction process efficiently to ensure all new starters have an excellent experience.