Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Your primary role will be to provide outstanding administrative support to their helpdesk service, assisting students and staff with IT-related queries
This Cambridge based college is seeking a friendly and approachable Help Desk Administrator to join their supportive IT team .
My client is committed to safeguarding and promoting the welfare of children and young people.
Reporting into the Service Desk Manager you will be responsible for providing external support to users within the business.
The role is fully remote except for the occasional training day or corporate event.
This employer has a fantastic track record of retaining & developing their staff with many senior roles held by candidates that joined in an entry-level capacity.
Posted by Deerfoot IT Resources Ltd • £30K/yr to £35K/yr
Key Skills
CompTIA A certification.
General
Our prestigious retail client based in Cambridge is looking for a talented Senior Service Desk Analyst to join the team to provide the first point of contact in the IT department for all IT-based queries and be the escalation point for our Service Desk Analysts.
Our client, a reputable organisation is in need of administrative support and currently seeking a Secretary to join their team.
As a Secretary, you will play a crucial role in providing administrative and secretarial support to fee earners, ensuring efficient service delivery to clients.