In this exciting Lead Technical Support role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
The Technical Support Team Lead is required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
Problem Management Lead required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Problem Management Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management's role is to protect clients from any known issues.
Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
Handling customer inquiries and complaints via phone, email, and in-person, providing accurate information and resolving issues in a timely manner.
General
Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team.
The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.
Our client, a well-known and trusted UK brand is seeking a Business Analyst to join as part of a team to drive the organisation forward in its corporate strategy for all technology needs, delivering end to end solutions that add tangible value and benefit to their internal customers and enhance the overall experience.
You will be working with the Senior Business Analyst, and other technology roles, supporting in the development of business cases for new solutions and enhancements to existing technologies, and helping to spot opportunities for improved value for money and efficiency's.