Posted by Alderley Park Recruitment • £30K/yr to £35K/yr
Alderley Park Recruitment are currently recruiting for an Application Support Analyst to work for our client who are a Leading delivery management platform for carrier management.
Are you a Service Desk super-hero who loves to deliver amazing levels of service to your customers?
The role is hybrid and is paying a salary of £30,000 to £35,000 per annum DOE.
The Candidate has partnered with one of the UK's largest Insurance conglomerates in their search for a Service Desk Analyst, with a focus on Major Incidents, to join their team; working in either their Manchester or Stoke office 1-day per week.
You'd be servicing 1000's of internal users and would also be involved in stakeholder management across multiple departments including the C-Suite.
The team focuses on a mix of problem, change, risk & major incident; but they're ideally looking to grow the team with the addition of someone with solid MI experience.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line.
The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
We are seeking a dedicated Customer Service Advisor to join our clients team.
Are you a proactive and organized individual with a passion for delivering exceptional customer service?
In this role, you will be the first point of contact for our clients Broker relationships, managing a variety of enquiries and administrative tasks with a focus on first-time resolution and quality service.
Posted by Hays Specialist Recruitment Limited • £50K/yr to £55K/yr
Prestigious opportunity for a Senior Service Introduction Analyst to join our pioneering digital transformation.
Co-ordinating an end to end Service Assurance (Service Design and Transition) processes.
You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.
Posted by The Portfolio Group • £25K/yr to £27K/yr
CLIENT CARE ADVOCATE - RESOLUTIONS.
My client is a Global Outsourcing Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses across the UK, they have been providing these services for over 40 years and have huge growth plans in place.
FULL TIME OFFICE BASEDN- Manchester - 25k profit share .