We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
Posted by Parkside Office Professional • £32K/yr to £35K/yr
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
Are you a Service Desk Analyst looking for a new and exciting opportunity?
I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of Team Goals and have an eagerness to learn.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Posted by Get Staffed Online Recruitment Limited • £21K/yr to £26K/yr
Our client is not just a workplace; they're a community that values and supports its team members.
They are looking for talented and competitive administrative assistants that thrive working in a fast paced environment as part of a close knit team in a high growth area of the business.
Join them on a journey where your career takes centre stage.
Posted by Exactitude Resourcing Limited • £24K/yr to £27K/yr
General
Job role: Client Administrator, focusing on providing administrative support across the company to ensure that clients receive outstanding levels of customer service and support.
Benefits: Competitive benefits package including pension and private medical cover, increased annual leave with service and the opportunity to purchase extra holiday.
Additional job details
The Client Administrator is a key role in providing first class administrative support to the company and their clients.
Posted by Get Staffed Online Recruitment Limited • £23K/yr to £28K/yr
Our client is not just a workplace; they're a community that values and supports its team members.
They are looking for talented and competitive Administrative Assistants that thrive working in a fast-paced environment as part of a close-knit team in a high growth area of the business.
Join them on a journey where your career takes centre stage.
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