In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Are you a Service Desk Analyst looking for a new and exciting opportunity?
I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of Team Goals and have an eagerness to learn.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
The Business Analyst plays an instrumental role in engaging and helping customers leverage company solutions for success in their ecommerce initiatives.
This role is working on a hybrid basis, with enhanced company benefits
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences.
Posted by Get Staffed Online Recruitment Limited • £23K/yr to £28K/yr
Our client is not just a workplace; they're a community that values and supports its team members.
They are looking for talented and competitive Administrative Assistants that thrive working in a fast-paced environment as part of a close-knit team in a high growth area of the business.
Join them on a journey where your career takes centre stage.
Posted by Exactitude Resourcing Limited • £24K/yr to £27K/yr
General
Job role: Client Administrator, focusing on providing administrative support across the company to ensure that clients receive outstanding levels of customer service and support.
Benefits: Competitive benefits package including pension and private medical cover, increased annual leave with service and the opportunity to purchase extra holiday.
Additional job details
The Client Administrator is a key role in providing first class administrative support to the company and their clients.
We deliver exclusively for the leading companies in the IT industry.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Posted by Exclusive Networks Limited • £25K/yr to £55K/yr
Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market.
This is a hybrid working role - 3 days in the office 2 days work from home after probation.
With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.