Search Manchester are working alongside a valued client who are looking for a Temporary Helpdesk Advisor to join their Customer Service team within a Facilities Management business.
Are you an organised and customer-focused individual looking for an exciting opportunity in a busy environment?
Key Responsibilities
Manage multiple inboxes and respond promptly to customer enquiries via email and phone.
Our client is seeking an experienced Customer Service Advisor to temporarily join their team during the busy Christmas period.
This web-based role offers the opportunity to work in a fast-paced environment, providing exceptional service and support to customers of one of the UK's leading online retailers.
What you bring
Experience working in a Customer Service/Call Centre based role is essential.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.