Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
Your primary role will be to provide outstanding administrative support to their helpdesk service, assisting students and staff with IT-related queries
This Cambridge based college is seeking a friendly and approachable Help Desk Administrator to join their supportive IT team .
My client is committed to safeguarding and promoting the welfare of children and young people.
Are you an experienced Help Desk Administrator professional looking for an exciting role that offers flexibility and the opportunity to make a significant impact across a dynamic, international organisation?
Our client is seeking an Help Desk Administrator to manage IT systems across the UK and Europe, ensuring seamless operations and driving innovative IT solutions.
As an Administrator, you will be responsible for performing various administrative tasks, such as answering phone calls and emails, managing office supplies and equipment, booking meetings and travel arrangements, preparing reports and documents, and maintaining records and databases.
You will also be the first point of contact for our clients and visitors, and provide them with excellent customer service.
Administrator Responsibilities
Answering phone calls and emails, and directing them to the appropriate staff members.
Hours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Posted by Burton Bolton & Rose Recruitment Services Limited • £29K/yr
General
A highly successful local Company requires an energetic Helpdesk Administrator to join their happy and proactive team and provide a high level of customer service to clients based throughout the UK.
£28,750 Pension Parking
Some of your duties will include
Acting as first point of contact for clients who require maintenance support or emergency repairs.