We are recruiting a Helpdesk Operator to join the team.
This role is a Helpdesk position and will be predominantly answering calls from sites, triaging logged jobs and assigning to the correct contractors and PO raising.
The role of support coordinator is to raise purchase orders for Professional Services engagements & maintain the purchase order through to completion.
The role includes other administrative duties such as responding to emails from a shared mailbox and sending out contractor packs for temporary staff & contractors working at CDW.
This includes amendments to the purchase order, requesting updates on the status of work and receipting the purchase order once the work has been completed with appropriate documentation received.
Ideally coming from a Facilities Maintenance background with a strong logistical background, the incoming Helpdesk Coordinator will provide excellent customer service, liaise with engineers & subcontractors, liaise with clients and complete daily administrative tasks.
A small, close-knit Maintenance & Facilities Management company are seeking an experienced Helpdesk Coordinator to enhance their St Albans office.
The successful Helpdesk Coordinator will join a dynamic, but family feel team working across an interesting array of projects within the Rail, Health, Education and Local Authority sectors.
Hours per week: 37.5 5 over 7 shift rotation Mon-Sun 07:00-15:30, 08:00-16:30, 10:30-19:00
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
The Facilities Helpdesk Coordinator will provide assistance to all internal and external clients (visitors, exhibitors and internal staff), acting as a point of contact for fault reporting, upcoming event information, venue facilities and other general queries; so we're looking for someone with excellent communication skills (written and spoken) who will be able to liaise confidently at all levels.
We are on the hunt for a Facilities Helpdesk Coordinator, with prior experience using a call logging / ticketing system, to join the Building Services team of a world class venue in East London.
Facilities Helpdesk Coordinator - East London - up to £33k bonus scheme and benefits
As a Facilities Helpdesk Coordinator you will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks.
You will effectively assist the UK and Overseas facilities teams by managing the CAFM and Helpdesk software and various administrative duties required by the department.
This position is on a full time basis and will require a flexible approach to working hours with a rolling rota of any five days from seven, including bank holidays.