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18 Month Contract Monday to Friday - Flexible start and finish essential. 35 hours paid per week MAX. We have a fantastic and rare opportunity for an enthusiastic and proactive Senior Electronics Technicians to join a University's Electronics Team within Faculty of Science & Engineering (FSE). Essential Knowledge, Skills and Experience HNC/HND/Degree depending on practical experience. Experience and knowledge of programming microcontrollers in C/C, ASM. Extensive experience of working in an electronics workshop/laboratory environment. Extensive knowledge of electronic and/or mechanical construction and repair techniques, surface mount technology, solder rework and repair. Experience with software packages for the design and fabrication of PCBs, programming microcontrollers, simulation software related to electronic circuits. Ability to work in a fast paced, busy teaching environment with a positive helpful attitude and commitment to problem solving. Able to cope and work under pressure and work to deadlines. Able to deal with staff at all levels in a pleasant, helpful, and efficient manner. Well organised. Good communicator. The Role: To deliver a reliable and comprehensive electronics support service across FSE. Provide an electronics service to staff and students to support teaching and research, with a commitment to excellent customer service. To demonstrate and teach in the School's teaching laboratories. Development, repair, and construction of specialised electronic equipment for research and teaching including PCB design using CAD software. Key Responsibilities, Accountabilities or Duties : Demonstrate and teach in undergraduate laboratory classes. Develop and plan, in collaboration with academic staff, laboratory experiments. Train postgraduate student demonstrators to enable them to perform at required level. Modification, maintenance, service, and repairs to electronic equipment in support of the Schools research, teaching and student projects. Calibration, fault diagnosis and testing of electrical and electronic equipment. Provide assistance and advice to academic, research staff and students on the selection, suitability and application of electronic circuits and equipment. Training of technical staff in workshop techniques and in the use of electronic equipment as directed by the workshop manager. Recording, tabulating of workload data in a workshop data base system. Preparation of circuit diagrams, drawings, and electronic specifications. Liaison with outside suppliers, ordering of equipment and materials and control of consumables stock. To undertake other duties commensurate with the grade and experience of the post-holder. Health and Safety To follow procedures appertaining to the safe operation of equipment and usage. To ensure continuing compliance with all health and safety regulations, undertaking appropriate staff training. To assist the workshop manager with the management of all health and safety matters in the School's workshop areas. General To act at all times in accordance with the University's policies and procedures relating to Equal Opportunities, Health and Safety, and all other policies and procedures, which apply to the post. To undertake appropriate training and development activities. Please apply online and phone Adam Dyson for further details. The Clever Fish Recruitment review all applications. However due to the high volume of applicants we receive, unfortunately we are not always able to respond to every applicant individually. If you've not heard from us within 5 working days, on this occasion your application has not been successful. The Clever Fish Recruitment is acting as an Employment Business with regards to this vacancy. As an Equal Opportunities employer, we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. By making an application to a job advertised by The Clever Fish Recruitment or providing your contact information to show interest in a job advertised by The Clever Fish Recruitment, you consent to the disclosure of your information to The Clever Fish Recruitment to assist our legitimate business needs. This includes agreeing for The Clever Fish Recruitment storing your information and allowing us to contact you regarding suitable job opportunities. You are within your rights to ask us to remove your information at any time.
Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, appliances, and technology from the leading brands in the World. We are now expanding our business in the UK. We already have two stores in Belfast and are opening our first store in the West Midlands in October, with more to follow. We are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB The role of the Technical Support & Customer Agent is to offer support to customers to get the most from their technology, regardless of their place of purchase. This support is offered in several ways - predominantly facilitating warranty with external service providers or offering in-store software and hardware solutions in the form of repair, set-up and trade-in services. Your day in Lovetech is focused on timed and scheduled tasks, as such organisation and time-management are important. YOUR JOB - your tasks will include Managing the intake of devices from customers, which includes documenting customer interactions, recording device details and completing basic triage Managing open cases, from creation to completion, and providing timely updates to customers each step of the way Meeting KPI expectations in relation to case management which includes measures such as customer satisfaction rate and turnaround time Communicating professionally with service provider, distributor and brand partners to ensure that customer expectations are met and exceeded Monitoring case timelines and where needed, escalating to the appropriate points of contact to ensure that turnaround time expectations are met Processing trade-in services which include assessing and grading customer devices in accordance with inspection guides Providing data solutions (data-wiping, data back-up, restore and transfer services) to customers in a compliant and documented manner Managing the dispatching and receiving of devices throughout the extended Harvey Norman store and service provider network Completing basic troubleshooting of devices for the purposes of providing the most appropriate solution to customers Following all resources such as work instructions and visual mechanical inspection (VMI) guides to avoid unnecessary delays Where appropriate, positioning and selling set-up, repair and trade-in solutions to customers to drive sales of Lovetech services Completing software, hardware (basic) and data services on customer devices in a compliant and ESD-safe manner Facilitating claims for warranty and Product Care coverage with the Harvey Norman service provider network and providing timely updates to customers each step of the way Perform other tasks as outlined by your manager YOUR PROFILE - your knowledge, skills and experience include: Technology Knowledge - has strong knowledge of consumer technology products and systems Problem Solving - keen interest in finding and offering solutions, knowing how to use available resources to address new challenges Communication - a strong communicator with exceptional proficiency in written, verbal, and attentive listening skills. Previous experience engaging with customers, whether through phone, chat, or face-to-face interactions, is highly desirable. Strong Sales Experience - experience interacting with customers in a sales or customer service capacity, preferably within the technology industry Attention To Detail - high attention to detail and organisational skills to effectively manage multiple tasks and priorities without continuous supervision Learns On The Fly - dynamic and capable of adapting to new situations and discovering innovative solutions Process-Driven - thrives on structure, organization, and efficiency in their work and excelsin environments where clear guidelines and workflows are in place. Resourceful - has a proactive mindset and thrives in a dynamic environment, continuously seeking opportunities for growth and improvement. WHY PEOPLE JOIN US: We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. WHAT YOU WILL RECEIVE: 28 days annual leave (pro rata). Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Incremental annual leave in accordance with long service. Long service award. Additional Information: We need our employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays.
An exciting opportunity has arisen for a talented and experienced Fractional Chief Technology Officer (CTO) to join a pioneering team transforming practical skills education and training in the life sciences and healthcare sectors. This role offers the chance to drive the technological vision and development of an innovative virtual lab simulators. Must have a strong background in AI and implementing LLM's. Fractional Chief Technology Officer (AI) Salary: Competitive and based on experience Location: Cambridge Keywords: CTO, Technology Leadership, AI, XR, Immersive Technologies, LLM's An exciting opportunity has arisen for a talented and experienced Fractional Chief Technology Officer (CTO) to join a pioneering team transforming practical skills education and training in the life sciences and healthcare sectors. This role offers the chance to drive the technological vision and development of an innovative platform that utilises photorealistic, immersive, and interactive virtual lab simulators. The successful candidate will play a critical role in shaping the technology strategy and execution, ensuring the successful delivery of our advanced virtual lab simulator. This is a remote position with occasional travel required for team collaboration and client engagement. What you bring: The ideal candidate for this Fractional Chief Technology Officer role brings proven experience in a similar senior technology leadership role. A strong background in AI and implementing LLM's is required. Proven experience in a CTO or senior technology leadership role within life sciences, healthcare or ed-tech sectors Strong background in AI with experience in immersive technologies preferred. Proficiency in software development methodologies and languages such as Python, C, among others Familiarity with digital twin technology and its applications Exceptional problem-solving skills coupled with a strategic mindset Excellent leadership skills with ability to inspire a remote development team Strong communication skills with ability to collaborate effectively across different departments What sets this company apart: Our client is at the forefront of transforming practical skills education and training in the life sciences and healthcare sectors. They utilise photorealistic, immersive, and interactive virtual lab simulators to train the workforce and students, enhancing their skills, knowledge, and confidence. Their innovative platform combines 2D and 3D computer-generated imagery, laser-scanned equipment, AI, and mixed reality for an immersive experience that includes digital twins of real lab equipment. This allows users to undertake simulations of protocols in the sciences. What's next: Ready to shape the future of practical skills education? Don't miss this opportunity! Apply today by clicking on the link! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates