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The Head of Residential Property Management reports directly to the Managing Director and the Board of Directors and is responsible for managing a team of 20 staff across a 1200 unit residential portfolio with a rent value sitting at circa £15m. Client Details Our client is a family-owned business with a portfolio valued at approximately £700 million, primarily consisting of residential assets with some retail properties across London and the South of England. They handle both the development and asset management of these properties in-house. Description Ensuring full compliance across the day to day Property Management Operation To manage the performance of the Property Management team through regular 1:1's and morning meetings. Ensuring full cooperation with our agreed principles, procedures and systems to ensure client receive an effective property management solution. Appointment and monitoring of contractors/ organising quotes for repair/maintenance on behalf of landlords and overseeing works Utilising new processes and procedures, to rationalise and implement procedures across both residential and student departments Within such a heavily regulated and exposed industry a main priority of the Head of Property Management to ensure 100% compliance across all business operations within their remit and by all staff under their direct supervision. This includes: HMO regulations, Local licensing conditions, Property Safety Testing and Certificates, Information Commissioners Office Regulations, Required Insurances, Business Laws and Regulations (National, local, general, & those specifically relating to Housing, Sales and Lettings Agents and Landlords), Record Keeping and Adherence to the codes of conduct and standards of membership bodies (NALS, TPO, ARLA, NAEA). Profile The successful candidate will have a demonstrable track record in a similar leadership role managing a large residential portfolio experienced in both tenancy and block management. Job Offer In return, our client can offer: Very attractive base salary alongside a discretionary bonus plus benefits. This is an excellent opportunity to work on a diverse and valuable portfolio in a leadership role with a significant impact.