Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?
You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential.
Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?
You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential.
Posted by Bennett & Game Recruitment • £55K/yr to £70K/yr
They are looking for a candidate to become head of the service for the company, the ideal individual has to be a strong communicator and problem solver.
Our client is a leading supplier of installation and maintenance in the lift industry.
It would be beneficial for the candidate to come from the lift industry.
Posted by Macildowie Recruitment and Retention • £45K/yr to £60K/yr
THE OPPORTUNITY
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.