Hays are looking for a Head of Service Delivery where you will be responsible for the delivery of all Managed Services agreements with customers.
The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible.
To deliver this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives.
An exciting opportunity has arisen for a Head of Delivery to join a globally recognised name based in Central London.
The successful Head of Delivery must have experience of SCRUM, Kanban and Agile IT delivery in order to take their IT Systems and Programmes to the next level.
It is also important you have experience of product development within Agile ways of working.
In this exciting Head of position at a top international law firm, you will be responsible for IT leadership, business engagement, customer service management, and IT services development.
You will work closely with a global team and be responsible for incident, problem and change management.
Are you ready to take on a leadership role in a globally recognized law firm?
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
People Solutions are pleased to be working with a well-known distribution company to support their delivery network across the UK with this hybrid / remote working Administration role.
£16.50 PER HOUR
WORKING 5 DAYS OUT OF 7: VARIOUS SHIFTS BETWEEN 07.00 - 21.00
A unique job opportunity has arisen for a Head of Programme Delivery / Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales.
Your new company
The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions.
Great care is rewarding, but it can be challenging too.
Our client, a leading care home equipment supplier, understands the demands of managing a care home and is here to help their clients focus on what truly matters: providing exceptional care to their residents.
They supply high-quality products efficiently and offer reliable after-care and support services, allowing the client to put residents first.