Reporting into the Head of Planning, Capability and Culture, the IT Services (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning activities.
The ITS Planning Manager will be leading a team that will support the Directorate to mature its planning, forecasting and prioritisation capabilities through increased visibility and oversight of the ITS divisional-level work portfolios, University request pipelines and product roadmaps.
Working closely with ITS senior leadership and other key stakeholders from across the University, the successful candidate will combine strategic planning and horizon scanning capabilities with performance monitoring and work portfolio management to enable the successful delivery of the ITS strategy.
Paying up to £70k, our client is recruiting for a Head of People on a permanent basis.
Manchester City Centre/Hybrid with some travel.
The role is an opportunity to develop further an already outstanding function, alongside guiding a commercial board with decisions to keep this award-winning business ahead of competitors.
A global market leader in the HR software space who have an offering based around employee recognition, employee engagement, employee benefits is looking to add a head of client success to their UK team as part of their continued growth.
The Role
You will be responsible for leading and training a team of customer success / client success team to provide excellent customer success to their clients which are mid-market and enterprise customers across a range of industries.
You will be responsible for implementing KPI's and policies to identify customers at risk to minimize customer churn, as well as working with the team on customer renewals and looking for upsell and cross sell opportunities.
We are now looking for an eager candidate to join us as an apprentice.
General
Based at Ashton-under-Lyne, Tameside in Greater Manchester, OL6 9RW
Employer description
Employing just under 2,500 staff, the hospital provides Accident and Emergency services, and full consultant-led obstetric and paediatric hospital services for women, children and babies.
Candidate could be based: Sheffield, Manchester, Birmingham, Swindon, Bristol
£70,000 to £90,000 Company Car 10% Bonus 15% Pension Benefits
Are you a senior manager, with an operations / transport background, looking to join a global, market leader, in a highly autonomous and varied role, where you will have a direct impact on the business's strategy and objectives?