My Client is looking for a Head of Lending Decisioning to lead all aspects of automated lending decisioning across the bank, including designing and implementing credit rules, building bespoke credit scorecards, assessing customer affordability systematically and avoiding non-genuine applications.
If you're passionate about providing great customer experiences and want to be part of building a winning and positive culture, then this is the role for you!
You will be commercially minded, setting risk appetite and pricing approach to deliver sustainable profitable lending whilst keeping the bank safe.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We are looking for a dedicated and experienced Customer Service Team Leader to manage our key accounts and lead our customer service team to new heights here in Manchester.
Company: Leading Packaging Solutions Provider
About Us: Join our dynamic and innovative packaging company in Manchester, where we pride ourselves on delivering top-notch service and high-quality packaging solutions to our clients.
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.
Our client is looking to find a Head of eCommerce who can lead and develop a strong in-house ecommerce team in order to maintain their position as the country's top retail companies.
We have an exciting opportunity to become the Head of eCommerce at one of the leading retailer in the UK!
Based at their offices in Manchester on a hybrid work contract, you will play a key role in developing the business to meet key strategic goals.
A Continuous Learning Program to keep you in the loop with relevant progression within the business and changes to economic mechanics, policies, and procedures.
25-day annual leave entitlement, plus bank holidays.
Responsible for the order to delivery communications with customers, and will ensure that the customers voice remains clear through development projects and the production planning process and that customer communication is clear and transparent, escalating any issues to the appropriate director or account manager.
This role is key to the Customer Service function and customer relationships of the business.
The person needs strong administrative skills as a core experience trait.